Product support

Get to the right answer faster.

Documentation and technical product support are handled by Kappin Systems. Checkout, payment and transaction issues are handled through Tebex.

01

Check the docs

Confirm requirements, setup order and configuration against the documentation for your exact product version.

Open docs →
02

Technical support

For script behavior, configuration or compatibility questions, use the official Kappin Systems Discord.

Join Discord ↗
03

Checkout & payments

For declined payments, missing transactions and other checkout-account issues, use Tebex Buyer Support.

Tebex Buyer Support ↗
Before opening a technical ticket

Bring the details that matter.

Include the product name and version, FXServer artifact version, relevant dependency versions, exact console errors, what you expected to happen and clear reproduction steps. Never post escrow-protected source files publicly.

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